Customer Survey

It's a No Brainer

We were curious to see just how much money our existing customers save, so we did a small survey and below are the results.

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Chad Nelson
Amazing Threads

Saving

$1000 - $1500

It is hard to pin point but if I had to pick one I would say: The database is awesome in so many ways. We can instantly pull up a customer and all the info that was attached to his job so it can be duplicated (art specs, what type of product was ordered etc) and the work order design detail is simply great.

Very.

Even if you have issues the customer support is great.

We were looking for a solution for order taking and customer managment and were completly lost, until we found Fast Manager. Now we would be completly lost without Fast Manager. Fast Manager will increase your company’s productivity Chad Nelson Amazing Threads Greer, SC

Ron Vinyard
Body Cover Design

Saving

Minimum $200

It is hard to pin point but if I had to pick one I would say: The database is awesome in so many ways. We can instantly pull up a customer and all the info that was attached to his job so it can be duplicated (art specs, what type of product was ordered etc) and the work order design detail is simply great.

Very.

My front desk sales person is very non computer literate, and in a weeks time she is doing everything she needs to and more and has confidence now.

For us it moves us from point “A” to point “M” (for money) and eliminated all the ones in between, getting invoices and getting paid was always the downside of my business and after 19 years I don’t have to worry about it anymore. At last from the billing stand point. I can’t expect a customer to pay if they don’t have a bill, now once the order is placed the bill is ready when I am. Thanks Fast Manager.

W. Raymond Ely
Bullshirt LLC.

Saving

At least $100

We find the simple features are the biggest time savers. Our favorites are the full price catalogs imported from most all distributers, the ability to send email directly from the program, and the ability to clearly and accurately put multiple decoration methods on the same invoice without loss of clarity.

The speed of order entry and the features that are being added are making this the program for all employees. Training is simplified – reporting is easier than ever and the ability to email quotes, artwork approval forms, sales quotes, financial reports and invoices make this very impressive for my customers to see. Even my small 4 person shop has the look of the big corporations. Fast Manger is taking my sporting goods store paperwork and trimmed down the wasted time to allow more production.

F. Reali
Custom Designs & Sports Inc.

Saving

About $500.00 month or more.

The catalogue order feature saves us the most money. Due to not having to look up prices and type descriptions of each garment.

We highly recommend using FastManager for all screen printing and embroidery shops who want to have a smooth running organization. This programs starts when the customers walk in the door and guarantee you a satisfied customers when they walk out with that they ordered on time. The tech support is far superior to others – you can talk to a live person if you have questions and receive answers that you understand.

Dominic Asciutto
Eminence Fronts Graphics

Saving

$650.00

1. We enter orders only one time-Huge Time savings from quote to work order to invoicing.

2. Tracking Jobs from start to Finish required 3 people we now have 1 person handling 150 jobs per month. 3. FM offers Owner Account privacy, my employees only see what I want them to see.

Very.

The Program runs great on My Intel Based Mac (in a VM).

FM really works, It is easy to learn, easy to customize to your own operation and is a strong Platform. As a small business owner I appreciate the flexibility of FM. and the availability of there staff.

Myron Graves
Falcon Crest Images

Saving

$150 - $200

I don’t know ’cause I don’t know how much it’ll do

Design Detail saves me from looking up old orders and repeat-orders information

Very.

Still becoming comfortable and familiar with the program, but expect it’ll save me even more time as I get more familiar with it.

Bernie Cordell
FER Design Ltd.

Saving

$1000

Job Board and scheduling. Enables us to manage time and jobs better which increases our production which in turn keeps our customers happy

Very.

Within one week all of our staff were able to competently use FastManager.

Until we discovered Fast Manager our business was managing us. We now have total control over all aspects of our business. We are happy and so is our accountant. We have saved countless hours not having to double entry everything and are now able to see the progression of a job from initial order through every stage of ordering, production and customer payments. How the hell we managed before I don’t know.

Keith Lodge
Illegal Clothing

Saving

$150

Being able to quote jobs in a minute or two makes it very easy to give customers the answers they need in an organized professional way.

Easy to set up and use. Spend less time doing estimates, and more time running your business and making money. Keep track of pricing, sales and find out where your losing money and making money in your business.

Pat Mandrell
J.C. Manny Logo Apparel Co.

Saving

$1000

New task screen, inputing garments – quoting, and art work so production can visualize the job. Ordering is simpler and correct, with the print outs. The ability to communicate with all departments without everyone running around and spending half of their day talking and not working.

Very.

It is very customizable and fits our business perfectly

Departments didn’t know what and when each segment of a job was going to be done. For example, an order comes in it needed to be ordered (someone then needed to inventory it and needed paperwork), art work as needed, so information needed to get from sales to the art dept. From the art dept., screen printing or embroidery needed to know what art work went on what garments. Fast Manager is allowing us to communicate with other departments without missing a beat.

James Getty
Image Wizard

Saving

$100 reduction in errors alone

Pamela Tardiff
Li'l Dogs

Saving

$6000+

The sales screen because we are able to produce many quotes very quickly. My sales people are the highest paid employees so anything that can accomodate them to do things faster and more accurately the more it adds to the company’s bottom line. I especially like the fact that MY PRICES are what is generated in FM and my staff must sell at these.

Very.

it is so easy to use that even my production people who never used a computer before learned what they needed in the program in less than an hour!

I can’t imagine running the business without it! I don’t know how we did things before this program. There were so many “loopholes” in the old paper system that managing people was nearly impossible. We lost $$$MILLIONS$$$ over the years in our paper system from employee mistakes. Invoices not getting created, production not being repeatable and sales staff “making up prices” all lead to this HUGE depletion on the company’s monies. FastManager COMPLETELY ELIMINATED those loopholes!

Scott Kivi
Prism Graphics, Inc

Saving

$300 - $400, more if orders were to be incorrect

PO Wizard – Order accuracy is dead on, also saving the time to compile an order list Re-order feature – Historical orders are repeated correct avoiding wrong design detail or product items, therefore scrap and remakes. The best link between items/designs on previous orders protecting order accuracy.

FastManager shouldn’t only be looked at as a pricing program, or a scheduling program, but an overall usable archive of the companies customer base. From design quality protection, previously ordered products, customer information, vendor database of products to an interface with QuickBooks Pro that we rely on heavily each day. Chris has done an excellent job it putting this program together and strives to continue accomodate the needs of the industry.

Brian Hewitt
Pro image promotions

Saving

At min 200.00 per month $50.00/week in admin hours

PRICING/Quoting!

Knowing our Margin!

Purchase Order system.

Very.

I didn’t have time to train my staff, they got fed up with waiting and just learned it by themselves!

This system has improved drastically from when I looked at it a few years ago. I hope my local competition doesn’t read my testimonial, and I hope they never get this program!!!! We are at an advantage with this system. I paid thousands trying to get a program created only to purchase this in the end.

Jim Wells
Shirt Slingers

Saving

$500.00 to $700.00

The catalogs and pricing. Otherwise I would have to look up all the prices and colors and sizes. Running daily, weekly, and monthly reports is simple also.

Very.

All the menu choices and functions are well labeled and self explanatory.

FastManager makes Invoicing and controlling my customer base very easy. It saves myself and my employees countless hours of searching for product and pricing. It really gives my company a professional edge over the competition.

Robert Smothers
Sport Designs and Graphics

Saving

Sorry! Been using it for so long it is hard to tell

The scheduling feature! It saves us a lot of time. We have one women who puts in all of our orders and she put in 45 orders in one 7 hr. day. She made a comment the other day, “If it gets any easier I will be out of a job”. LOL!

Very.

All the screens are self explanatory. If you do have a question….you can move your cursor over the button and it will tell you what the button does.

We have been using Fast Manager since the beginning of time. We looked around before we got the “New” Fast Manager and we couldn’t find anything that compared to it. We love all the updates. Everytime we think we have it all, you guys come up with new update to make it faster and easier. WE LOVE IT!

Heath Burchinal
Xtreme Graphix

Saving

$300 - $1200.

Quotations for sure. It is so simple and saves a ton of time with double entry. Customers love leaving with a copy of the quote.

#2 is the Quickbooks Integration tool. This is very powerful and will prove very important in the future when I need to pull reports.

The interface is its greatest asset. Very friendly and easy to train on.

The FastManager crew really care about their customers and they make sure that every feature that is added is easy to use and that it will save you time and money. There is no better software out there at any price level and I know this first hand as I have used much more expensive software.

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